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Frequently asked questions from our guests

What does Private Safari mean?

👉🏽 Whether you choose our luxury, economy or budget accommodation, Private safari means always that there will be no other guests on board of the 4×4 car except you, your partner or family/friends travelling with you. You don’t have to consider the interests of other fellow travellers.

What is the difference between luxury, comfort and adventure accommodations?

👉🏽 We offer these 3 types because we are always positively surprised by our guests. We have guests who can definitely afford luxury, but prefer the adventure in a simple camping tent because they want to feel closer to nature. And then again we have guests who want to experience the “Out of Africa” feeling in wonderful lodges or the famous luxury tented camps.

👉🏽 Luxury means that no amenities will be lacking and we will accommodate you in beautiful luxury camps or boutique lodges.

👉🏽 Comfort means that we have selected the best value for money for you. Slightly less luxurious but just as magical.

👉🏽 Adventure means adventure 🙂 You sleep in private tents at the officially designated campsites in or near the national parks. It is important to note that campsites are not fenced. Wild animals may wander through the camp and sometimes stop to graze for a while. Your guide and the park rangers set up the tents for you every evening and pack them away the next morning. You have your own private cook who stays with you for the duration of your safari. Our cooks are very skilled at preparing a wide variety of dishes. Your chef will provide you with a lunch box for the safari each day. All camping equipment including freshly laundered sleeping bags is provided by us. Our aim is to make your camping experience as comfortable as possible, while sleeping under the stars in some of the most spectacular scenery in the world.

What to pack for a safari?

👉🏽 In addition to what you need for your personal needs, we recommend that you pack the following: Sun hat, Sunglasses, Sunscreen, Mosquito spray, Photo and/or video equipment (drones are not allowed), Binoculars, reusable water bottle, Clothing: long-sleeved shirts, long trousers, trekking shoes, rain protection.

Is Tanzania dangerous? Can I travel alone as a woman?

👉🏽 No, Tanzania is really not dangerous and you can travel very well alone as a woman and also as a family with small children. Absolutely no reason to worry. Of course, our culture is different from that of our guests, but that’s what makes it so interesting, isn’t it? We are open, we like to talk to everyone. But that doesn’t mean we want to hook up with the person, we are interested in the person and their story and the reason why they are visiting our beautiful country.

Can I rely on everything working out as booked?

👉🏽 Absolutely. We are always willing to go the extra mile for our guests. Here in Africa, the clocks tick a little differently. Many things seem hectic, some things too slow, some things too chaotic. But we always try to offer you the best possible service. And of course, you can also check out our Tripadvisor reviews from happy customers.

Can I spot the Big Five?

👉🏽 Yes, most likely. Your driver guide will make every effort to ensure that you see the Big Five amongst the many other animals and birds.  .

Is an overnight stay after arrival in Tanzania recommended?

👉🏽 Yes absolutely. Usually our guests fly 9-14 hours and land in a completely different climate zone. We recommend at least one overnight stay in or near Arusha, our safari capital, and have already included this in our offer. If you do not wish to do this, we can also cancel it.

When is the best time to go on safari?

👉🏽 There is no bad time to visit Tanzania, as each season is full of activities and has its advantages. It’s greenest in the wetter season between November and April, especially in the Serengeti. Once the “short rains” fall in November and December (sometimes as early as October), the migration moves down through the eastern side of the Tanzanian Serengeti to the sweet and fertile southern grass plains. The wettest months are March and April, when storms can occur daily in parts of the country. June and July are particularly busy, but this is also the best time to see the wildebeest migration and river crossings in the northern Serengeti. The dry season, especially between June and October, is also great for trekking, e.g. up Kilimanjaro and Mount Meru. On the coast, temperatures are more bearable at this time of year and there are usually fewer mosquitoes.

Does Jackpot pay attention to sustainability, environment and social fairness?

👉🏽 Nowadays we shouldn’t even have to mention that, because it’s a matter of course for us. We always put the greatest possible focus on it: in our staff and partners, but also in the choice of routes, transport and accommodation. 

What Currency should I bring?

👉🏽 We would recommend bringing USD (United States Dollars) with you and withdrawing Tanzanian Shillings once you arrive. There are many ATMs in Arusha. Most places that you will visit accept U$D but it is always a good idea to have some local currency.  Please note:  Tanzania does not accept U$D printed before 2006 (this information is printed on the front of the note).

What vaccinations do I need?

👉🏽 You will require vaccinations for your trip. All travellers should visit either their personal physician or a travel health clinic about 3 months before departure. Ask your doctor about vaccinations and malaria prophylaxis. The following vaccinations are normally recommended for Tanzania: Tetanus, Polio, Hepatitis A, Typhoid, Rabies, Yellow Fever, Malaria (prophylaxis)

Should I bring a First aid kit?

👉🏽 Yes.  We recommend bringing a basic First Aid Kit. This is a suggested list of supplies: Sun Screen, Antihistamine cream & tablets, Nurofen or equivalent painkiller, Eye-drops, Anti-diarrhoea treatment, A couple of bandages, Medication for personal allergies/asthma etc., Insect repellent containing Deet, Rehydration sachets / vitamin tablets, Assorted plasters

What safari vehicles do you use?

👉🏽 Our Safari vehicles are Toyota Landcruiser 4x4s (with pop-up roofs). The vehicles are serviced and maintained to a very high standard before, during and after every safari. The age of the vehicles in our fleet varies but most were built between 2008 and 2013.

Is Jackpot Safaris a member of TATO?

👉🏽 Yes.  Jackpot Safaris Tanzania Ltd is a registered member of TATO (Tanzania Association of Tour Operators). Tap / Click Here to View our TATO Official Membership Page on Tatotz.org

Is it Necessary to Tip?

There is a well- established culture of tipping in Tanzania,

Guides:  If you feel you have received good service, a typical tip is USD 15-20 per person, per day. The guides work extremely long hours and tips supplement their income significantly. Anything you can afford is appreciated.

Tipping in accommodation is also discretionary.  Most accommodations will have a tip box in Reception.  We would recommend putting something in at the end of your stay, rather than giving individuals money.  Depending on the level of service, we recommend $10 per day (for a group of 2).

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